QProgram Terms and Conditions Unless your offer states otherwise, this offer is available only to first-time DVDHype.com Q Program customers. It is limited to one per household and cannot be combined with any other offer(s). Once redeemed, all promotional offers are final and are not eligible for refund or return. DVDHype.com is not responsible delayed or misdirected Internet or regular mail. DVDHype.com reserves the right to reject submissions deemed to be in violation of these terms and conditions or any incomplete or illegal submissions. You must be 18 years of age or older and have a valid credit card to participate. Offer valid in all provinces of Canada only and all prices shown are in Canadian dollars. Allow two to four (2-4) business days to receive rentals. If we are currently out of stock of the movie(s) in your Q, we will proceed to send you the next movie on your Q list. DVDHype.com reserves the right to change the terms and conditions at any time. If you wish to cancel your Q Program membership for any reason, you may do so, provided you notify DVDHype.com at least 7 days prior to the monthly renewal date of your membership. If you cancel the DVDHype.com Q Program, all outstanding rentals must be returned within 1 week of cancellation otherwise standard DVDHype.com late fees will be charged and no refund will be issued for that month. Any unreturned rentals will result in your credit card charged the Manufacturer Suggested Retail Price (MSRP) of each DVD not received by DVDHype.com.